![]() Based on specific service level agreements, and through periodic investigations, services such as support, maintenance, patch management, engineering and more can be delivered over a secure remote platform to manage and protect customers' digital equipment. Globally, utilities and power system operators are contending with aging infrastructure that hampers their ability to expand coverage or add new services. This will include expert consulting to ensure operational continuity and efficiency while safely integrating and generating renewable energy, as well as regular activities to ensure the highest levels of compliance for Orsted. As part of a global framework agreement, Hitachi ABB Power Grids will leverage the Collaborative Operations Centers to provide ongoing support to Orsted's critical infrastructure and systems located across the world. Orsted, a global leader in green energy selected Hitachi ABB Power Grids to deploy and maintain the automation, protection, and control systems of its offshore wind farms. "The Collaborative Operation Centers and Grid Automation Shield program address our customers' most urgent operational and technological needs and deliver full lifecycle value for their assets." "Our digitalized expert support delivers the attention and focus customers need to deal with some of their more complex issues," said Massimo Danieli, Executive Vice President, Grid Automation, Hitachi ABB Power Grids. The Grid Automation Shield program will provide up-to-date information about the product lifecycle and associated services required to optimize operations.Īlready under development before the pandemic, the network of Collaborative Operations Centers and the Grid Automation Shield program are at the forefront of today's era of digitally enabled remote work and service, helping utilities and industries maintain and grow operations in challenging times. ![]() In addition, Hitachi ABB Power Grids announced its new lifecycle management program which enables customers to map and track their installed assets. ![]() Zurich, June 29, 2021- Extending its global base of engineering and service centers, Hitachi ABB Power Grids has announced the opening of Collaborative Operations Centers (COC) for grid automation solutions at key regional centers around the world. Image of Collaborative Operations Centers Offers customers expert customer service and lifecycle management for With a follow-the-sun model, the network of Collaborative Operations Centers Operations Centers and Grid Automation Shield program Hitachi ABB Power Grids launches global network of Collaborative
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